The UK communications watchdog
Ofcom has told mobile phone networks to stop charging customers for dialling “free
phone” 0800 numbers.
Under the current system, the cost of calling your bank or energy
provider can vary enormously depending on your service provider, and whether
you are dialling from a mobile or landline.
Some mobile phone providers currently charge for up to 40p a minute for
calls to 0800 numbers, and reportedly generate more than £100m a year from what
should be a free service.
While this is good news, these measures won’t actually be implemented
until 2015 at the earliest.
I find it very strange that Ofcom has said to mobile phone networks, it’s
wrong of you to charge people for dialling free phone numbers, however, you can
carrying on charging them until at least 2015, call me simple but I just don’t
understand the thought process there.
If the networks are charging people
when they shouldn’t be why won’t they be made to stop doing it as soon as
possible?
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