Energy
supplier SSE has been fined £10.5m by the regulator Ofgem for mis-selling gas
and electricity.
The fine is the largest ever
imposed on an energy supplier by Ofgem.
In its statement, Ofgem said SSE, formerly known as
Scottish and Southern Energy, was guilty of management failures that led to “prolonged
and extensive” mis-selling.
SSE said it was “deeply regretful” about the
mis-selling, and apologised to its customers.
The mis-selling related to telephone, in-store and
doorstep sales, Ofgem said.
As good as it was to read this; I would like to
think someone at Ofgem is looking into how the energy suppliers like SSE, are constantly
raising their prices at ridiculous rates without any justification.
Wait a minute I’ve had an epiphany, as a result of
their high prices the SSE sales department obviously had a meeting and thought
how can we sell at these prices, I know we’ll use the tried and tested sales
technique of lying through our back teeth.
If firms like SSE want to avoid big fines and the
negative pr that incidents like this will bring, bit of advice, lower your
prices that way your sales people won’t have to bulls**t to customers, and
in-turn customers might think hmmm they’re prices are reasonable maybe I’ll switching to
them.
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