Wednesday, 17 April 2013

Ofcom to abolish 0800 call charges


The UK communications watchdog Ofcom has told mobile phone networks to stop charging customers for dialling “free phone” 0800 numbers.

Under the current system, the cost of calling your bank or energy provider can vary enormously depending on your service provider, and whether you are dialling from a mobile or landline.

Some mobile phone providers currently charge for up to 40p a minute for calls to 0800 numbers, and reportedly generate more than £100m a year from what should be a free service.

While this is good news, these measures won’t actually be implemented until 2015 at the earliest.

I find it very strange that Ofcom has said to mobile phone networks, it’s wrong of you to charge people for dialling free phone numbers, however, you can carrying on charging them until at least 2015, call me simple but I just don’t understand the thought process there.

If the networks are charging people when they shouldn’t be why won’t they be made to stop doing it as soon as possible? 

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